Metro Management
Diploma in Metro Management
The Diploma in Metro Management program at Shivglobe Ai and Aviation Academy (opc) Pvt.ltd. is designed for students who aspire to build a career in the metro rail and urban transport sector. This program provides a strong foundation in metro operations, passenger handling, customer service, safety procedures, and communication skills.
The training ensures that every student develops the confidence, discipline, and professional skills required to work in metro stations, handling passengers, ticketing, crowd management, and ensuring smooth operations both on platforms and within trains.
Course Objective
The main objective of this course is to prepare students for the crucial role of metro staff
in domestic and international metro systems. At ShivGlobe Academy, we focus not only on
technical knowledge like ticketing procedures, station management, and security protocols,
but also on grooming, etiquette, and customer service. Through practical simulations and
real-life scenarios, our students gain the confidence and skills required to handle metro
operations professionally from day one.
Training Highlights
Students at ShivGlobe Academy receive comprehensive training in metro operations and
passenger handling. The program includes detailed knowledge of ticketing systems, crowd
management, train boarding assistance, passenger safety, and emergency protocols.
Special focus is given to grooming, communication, and body language to ensure that
students develop a professional personality suited for metro jobs.
Course Duration
The Diploma in Metro Management program is generally structured for a duration of six months,
which can be extended to one year depending on the modules covered and the pace of learning.
Flexible batches are available for both regular and weekend learners, ensuring that students
can balance their studies with other commitments.
Career Opportunities
After completing this course, students can work with leading metro corporations across India
and abroad. Opportunities are available with organizations such as Delhi Metro Rail Corporation
(DMRC),
Bangalore Metro, Mumbai Metro, Hyderabad Metro, and international metro projects for roles like
customer service executive, ticketing staff, train operator assistant, and station controller.
Salary and Benefits
Freshers in domestic metro corporations can earn between fifteen thousand to thirty-five
thousand rupees per month. With experience and international exposure, salaries can go up to
sixty thousand rupees or more. Along with salary, metro staff members receive travel benefits,
medical facilities, and the opportunity to grow into supervisory and managerial positions in the
metro sector.
Eligibility Criteria
Students applying for this course should have completed at least their 12th standard from any
recognized board.
The minimum age requirement is eighteen years and the maximum is twenty-seven years. Good
communication skills,
a well-groomed personality, basic computer knowledge, and a willingness to work in shifts are
essential qualities
for aspiring metro professionals.
Why Choose Shivglobe Ai and Aviation Academy (opc)
Pvt.ltd.
At ShivGlobe Academy, we are committed to delivering industry-focused training that prepares
students for rewarding careers in the metro sector. Our experienced trainers bring practical
knowledge
from urban transport systems into the classroom. The course includes mock metro station simulations,
role plays, grooming sessions, and interview preparation. We also provide one hundred percent
placement assistance to ensure that our students are successfully placed with reputed metro
corporations
and transport authorities.
About Shivglobe Ai and Aviation Academy (opc) Pvt.ltd.
Shivglobe Ai and Aviation Academy (opc) Pvt.ltd. is a trusted name in aviation, metro management, travel, and hospitality training. We are committed to transforming the dreams of young aspirants into successful careers. With state-of-the-art infrastructure, expert faculty, and a student-centered approach, we ensure that every learner receives personalized attention and industry-ready skills. Our focus on discipline, professionalism, and confidence building makes us one of the leading institutes for metro and aviation training.
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